PRIVACY POLICY

At Donegal Climbing we consider the privacy of our visitors to be extremely important. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.donegalclimbing.com or are re-directed from www.donegalclimbing.ie/ www.mountaintraining.ie to the “Site”.

DONEGAL CLIMBING PRIVACY POLICY

This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.

Donegal Climbing is based at:

Drumskellan, Ture, Muff,

County Donegal.

Ph: +353876657790

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including debit and credit card numbers, email address, and phone number. We refer to this information as “Booking/Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Booking/Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Booking/Order Information that we collect to fulfil any bookings/orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or booking/order confirmations). Additionally, we use this Booking/Order Information to communicate with you.

Screen our booking/orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Rezgo to handle and power our online bookings/orders: you can read more about how Rezgo uses your Personal Information here: https://www.rezgo.com/privacy-policy/

We use Stripe to process payments: you can read more about how Stripe uses your Personal Information here: https://stripe.com/ie/privacy

We also use Google Analytics to help us understand how our customers use the Site: you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make a booking/order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place a booking/order through the Site, we will maintain your Booking/Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 17.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONSENT

By using our website, you hereby consent to our privacy policy and agree to its terms

SECURITY

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, however, we cannot guarantee its absolute security.

REPRESENTATIVE IMAGERY

We will sometimes use imagery both collected by us and third parties for promotional purposes on our site and social media. These images are not representative of the facility and the rules in place here. By participating in the activities at Donegal Climbing you have given permission for images to be used of those participating from the waiver you have signed. If for any reason you would like an image removed, please contact us at [email protected]

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, Donegal Climbing may change its Privacy Policy from time to time and at our sole discretion. Donegal Climbing encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change

COOKIES POLICY

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

• Necessary

• Preferences

• Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

• Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below

Donegal Climbing, Drumskellan, Ture, Muff, County Donegal, F93X4T2, Ireland

This Privacy Policy was last updated on: March 16th, 2022.